Shipping Policy

Last Updated: October 5, 2026

Welcome to Monarch Techvia. We are committed to delivering your orders safely, quickly, and reliably.

1. Order Processing

All orders are processed after payment/order confirmation.

Orders are generally processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.

You will receive order confirmation and, where available, tracking information once your order has been dispatched.

2. Delivery Time

Estimated delivery times may vary depending on your location and the shipping carrier.

• Major cities: Approximately 3–5 business days

• Other areas: Approximately 5–7 business days

• Remote areas: Delivery may take additional time

These are estimated delivery times and are not guaranteed. Delays may occur due to weather, public holidays, courier issues, incorrect address information, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your order.

From time to time, we may offer promotional free shipping on selected products or orders.

4. Order Tracking

Once your order has been shipped, we may provide tracking information through your email, phone number, or order details.

You can use the tracking information provided by the courier to monitor your shipment.

5. Incorrect or Incomplete Address

Please make sure that your shipping address, phone number, and other contact information are correct before placing your order.

Monarch Techvia is not responsible for delays or additional costs caused by an incorrect, incomplete, or outdated shipping address provided by the customer.

If you realize that you entered incorrect information, please contact us as soon as possible. We will try to assist you, but we cannot guarantee that the address can be changed after the order has been dispatched.

6. Delayed or Lost Orders

If your order has not arrived within the estimated delivery period, please contact us so that we can investigate the shipment with the courier.

Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's service and circumstances.

7. Damaged Packages

If your package arrives visibly damaged, please contact us as soon as possible and provide photographs or other relevant evidence of the damaged package and product.

We will review the issue and determine the appropriate resolution.

8. Delivery Attempts

The courier may make one or more delivery attempts depending on its policies. If the customer is unavailable or cannot be reached, the order may be returned to us.

Additional shipping charges may apply if an order needs to be shipped again because of an unsuccessful delivery caused by incorrect customer information or repeated failure to receive the package.

9. International Shipping

If international shipping is available for a particular product or destination, additional shipping charges, customs duties, taxes, or import fees may apply.

Any customs duties, taxes, or other charges imposed by the destination country are the responsibility of the customer unless otherwise stated.

10. Contact Us

If you have questions about your order or shipping, please contact Monarch Techvia through the contact details provided on our website:

Website: monarchtechvia.shop

We will do our best to assist you with your order and delivery.

Thank you for shopping with Monarch Techvia.